Privacy Policy

JVG Enterprises

Last Updated: July 25, 2026

1. Introduction

JVG Enterprises ("JVG," "we," "us," or "our"), a facility management and operations service provider with offices at Jvg enterprises, sy no 26, 4th main, 5th A cross, sadhashiva nagar, Tumkur - 572105, is committed to protecting the privacy of visitors to our website (https://jvgenterprises.in) and individuals who engage our services ("you," "your").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an inquiry, request a quote, or otherwise interact with us. It is drafted with reference to India's Digital Personal Data Protection Act, 2023 ("DPDP Act") and applicable Information Technology rules.

By using our website or submitting your information to us, you consent to the practices described in this Policy.

2. Information We Collect

2.1 Information You Provide Directly

• Contact and inquiry forms: name, company name, email address, phone number, property/site details, and message content submitted via our Contact page or Get Quote / Request Custom SLA Quote forms.
• Communications: information you share when you call our listed phone number, message us on WhatsApp, or email support@jvgenterprises.com.
• Client and vendor onboarding data (for organizations that proceed to a service contract): business registration details, billing/GST information, site addresses, and authorized contact persons. This data is governed separately by the terms of the applicable service agreement/SLA.

2.2 Information Collected Automatically

• Standard web log data such as IP address, browser type, device type, pages visited, and referring URLs, collected via our hosting provider and any analytics tools we may use (e.g., Google Analytics), for the purpose of understanding site usage and improving performance.
• We do not currently use cookies for advertising or cross-site tracking. If this changes, we will update this Policy and, where required, obtain your consent.

2.3 Information We Do Not Collect

We do not collect payment card information through this website. We do not knowingly collect personal information from individuals under the age of 18.

3. How We Use Your Information

We use the information collected to:

• Respond to inquiries and quote requests;
• Prepare and administer service proposals and SLA contracts;
• Communicate with you regarding ongoing or prospective services;
• Improve our website and service offerings;
• Comply with applicable legal, regulatory, tax, and statutory obligations (including PF/ESIC-related compliance disclosures where relevant to client contracts);
• Maintain business records as required by Indian law.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Legal Basis for Processing

Where the DPDP Act applies, we process your personal data on the basis of:

• Your consent, given when you voluntarily submit a form or contact us; and/or
• Legitimate use necessary to respond to a request you have initiated, or to perform a contract you have entered into with us.

You may withdraw consent at any time by contacting us at support@jvgenterprises.com, subject to any information we are required to retain for legal, contractual, or regulatory reasons.

5. Disclosure of Information

We may share your information with:

• Employees and authorized personnel of JVG Enterprises who need it to respond to your inquiry or deliver contracted services;
• Service providers who support our operations (e.g., website hosting, email services), under confidentiality obligations;
• Government or regulatory authorities, where required by law, court order, or to comply with statutory audits (e.g., labour, tax, or licensing authorities);
• Professional advisors (legal, accounting) on a need-to-know basis.

We do not disclose your personal information to third parties for their independent marketing use.

6. Data Storage and Security

• Information submitted through this website is stored on servers operated by our hosting provider and, where applicable, in internal business systems.
• We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information collected via inquiry/quote forms for as long as reasonably necessary to respond to your request, or, for clients, for the duration of the service relationship plus any period required by applicable law (including statutory record-keeping requirements under labour and tax regulations). You may request deletion of your inquiry data at any time, subject to Section 9.

8. Your Rights

Subject to applicable law, including the DPDP Act, you may have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, where it is not otherwise required to be retained by law or an active contract;
• Withdraw consent to processing;
• Lodge a grievance regarding the handling of your personal data.

To exercise these rights, contact us using the details in Section 12.

9. Grievance Redressal

In accordance with applicable Indian data protection and IT regulations, we have designated the following contact for grievances related to this Privacy Policy:

Grievance Officer: [Insert Name]

Email: support@jvgenterprises.com

Phone: +91-9686649465

We will acknowledge and address grievances within a reasonable timeframe as required by applicable law.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., social media). We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their respective privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes constitutes acceptance of the revised Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

JVG Enterprises

HQ: Jvg enterprises, sy no 26, 4th main, 5th A cross, sadhashiva nagar, Tumkur - 572105

Phone: +91-9686649465

Email: support@jvgenterprises.com

Terms of Service

JVG Enterprises

Last Updated: July 25, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website https://jvgenterprises.in (the "Website") operated by JVG Enterprises ("JVG," "we," "us," "our"), a facility management and operations service provider registered and operating in Karnataka, India. By accessing or using the Website, submitting an inquiry, or requesting a quote, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

These Terms apply to your use of the Website only. They do not constitute, and are not a substitute for, the definitive terms of any Service Level Agreement ("SLA") or service contract entered into between JVG and a client, which shall be governed by the separately executed written agreement between the parties.

2. Description of Services

JVG Enterprises provides B2B facility management and related operational services, including but not limited to housekeeping, electrical and plumbing maintenance, security staffing, STP/WTP plant operations, landscaping, corporate travel/fleet coordination, and integrated SLA-based facility contracts, as described on the Website. Service availability, scope, pricing, and terms are subject to a separate written agreement following an inquiry or quote request.

Nothing on this Website constitutes a binding offer to provide services. All quotes, proposals, and SLA terms are subject to site audit, mutual agreement, and execution of a formal contract.

3. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Website in any way that violates applicable law or regulation;
• Attempt to gain unauthorized access to any portion of the Website, related systems, or networks;
• Introduce any virus, malware, or harmful code;
• Scrape, copy, or reproduce Website content for commercial redistribution without our written consent;
• Submit false, misleading, or fraudulent information through our contact or quote forms.

4. Inquiries and Quote Requests

Submission of a form through the Website (e.g., "Request Custom SLA Quote," "Contact," or "Speak with Admin") constitutes an inquiry only and does not create a binding contract between you and JVG. Any resulting engagement will be documented through a separate proposal and/or SLA/service agreement signed by both parties, which will govern the scope of work, pricing, staffing, liability, term, and termination.

5. Intellectual Property

All content on the Website, including text, graphics, logos, and design elements (excluding third-party stock imagery used for demonstration purposes, as noted in the Website footer), is the property of JVG Enterprises or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from this content without our prior written consent.

6. Third-Party and Stock Imagery Disclaimer

As noted on the Website, certain images may be used for illustrative or demonstration purposes and do not necessarily depict actual JVG Enterprises sites, staff, or projects unless expressly stated. JVG does not claim ownership of any such third-party imagery.

7. No Professional or Binding Advice

Content on the Website (including service descriptions, FAQs, and statistics) is provided for general informational purposes only and does not constitute a binding representation, warranty, or professional (including legal, engineering, or safety compliance) advice regarding any specific property or project. Actual scope, standards, and compliance commitments applicable to a client engagement will be set out in the relevant SLA/service agreement.

8. Limitation of Liability

To the maximum extent permitted by applicable law, JVG Enterprises shall not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to your use of the Website, including but not limited to reliance on any content, statistics, or claims presented on it. This limitation does not apply to liability arising under an executed service agreement/SLA, which shall be governed by its own terms.

9. Third-Party Links

The Website may contain links to third-party websites or services (including WhatsApp and telephone links) for your convenience. We do not control and are not responsible for the content, accuracy, or practices of such third parties.

10. Indemnification

You agree to indemnify and hold harmless JVG Enterprises, its officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your misuse of the Website or violation of these Terms.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the competent courts at Tumkur, Karnataka, India.

12. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of the Website after changes constitutes acceptance of the revised Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Us

For questions regarding these Terms, please contact:

JVG Enterprises

HQ: Jvg enterprises, sy no 26, 4th main, 5th A cross, sadhashiva nagar, Tumkur - 572105

Phone: +91-9686649465

Email: support@jvgenterprises.com